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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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G K

July 18, 2024

5  out of  5 rating by G K
"Casey addressed my concern professionally and very quickly. Her and John me the documents I needed super fast. Thanks! This office has always been professional and on top of things with me."
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wendy cohen

July 17, 2024

5  out of  5 rating by wendy cohen
"Christina was helpful and thorough and steered us in the right direction! Definitely recommend her."
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Ta’ VaShay

July 9, 2024

5  out of  5 rating by Ta’ VaShay
"Christina made me feel safe and secure with a very detailed break down of my insurance policy. She had my best interest at heart and took her time assisting me. Thank you Christina !!!"
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Linda Ziegler

July 9, 2024

5  out of  5 rating by Linda Ziegler
"Christina at the John Avery office is stellar! Very knowledgeable about what insurance coverage is needed in Michigan. Clearly and expertly explained everything to make sure I understood and had the right coverage. So happy I found this office!!!"
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Jennifer Bowles

July 1, 2024

5  out of  5 rating by Jennifer Bowles
"This is the place to go!!!! Kristin is an amazing agent!!! I’ve followed her to every State Farm agency she’s gone to since 2020. You will not be disappointed with the rates or your customer service experience."
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Juan Duenas

July 1, 2024

5  out of  5 rating by Juan Duenas
"Christina is the best agent. Everything goes as planned with Christina thank you, Christina"
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Dianna Gill

June 26, 2024

5  out of  5 rating by Dianna Gill
"Benjamin was an absolute pleasure to work with and went out of his way to explain things and to provide excellent customer service. We greatly appreciate him!"
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Paris Schofield

June 24, 2024

5  out of  5 rating by Paris Schofield
"Christina was wonderful and so helpful in helping me understand and find a policy that works for me."
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Fifi Agf

June 18, 2024

5  out of  5 rating by Fifi Agf
"Benjamin was Great helped me a lot! Very knowledgeable about different options and nice to talk to! Thank you Benjamin!"
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Ella Dabao

June 15, 2024

5  out of  5 rating by Ella Dabao
"I'm glad I answered that call from Bradley Williams. Not only did I get the best rate for the renter's insurance with top notch coverage, so are my auto insurance and life insurance. Ask for Bradley and he'll give you the best if not the greatest service!!!"
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Jag Maganty

June 14, 2024

5  out of  5 rating by Jag Maganty
"Brad was simply awesome to work with and I truly appreciated him patiently answering all my questions. Thank you, Brad."
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Alejandra Rodriguez

June 12, 2024

5  out of  5 rating by Alejandra Rodriguez
"CHRISTINA IS AMAZING AND HELPED ME WITH OPTIONS I DIDNT KNEW WERE AVAILABLE ALSO TO BETTER UNDERSTAND MORE ABOUT MY POLICY AND WHAT I WAS ACTUALLY PAYING FOR. THANK YOU!"
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Mark Schmude

June 11, 2024

5  out of  5 rating by Mark Schmude
"Complete coverage, swift payment."
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Natalie Davis

May 31, 2024

5  out of  5 rating by Natalie Davis
"Updating to add my recent positive experience working with Brad :). He made my car policy transfer smooth and easy. I love being able to call and also text about time-sensitive matters. Always a pleasure working with staff at this location. Thanks Brad! This is my second wave of choosing John Avery State Farm. I worked with them many moons ago, and I knew that they were the perfect fit for an insurance provider this time around. Anna made this aspect of the relocation process seamless. She worked around my crazy schedule, and was attentive to my needs and priorities in terms of coverage options. By the end, I was more than satisfied with my homeowners and auto policies. The prices for everything are quite high at the moment (thanks, inflation), but I feel great about the value I am receiving from a well-respected company. I would highly recommend this Michigan branch for all of your insurance needs."
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Charles Roy

May 29, 2024

5  out of  5 rating by Charles Roy
"Excellent service and communication Christine was very helpful"
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Mohammad Khurshid

May 26, 2024

5  out of  5 rating by Mohammad Khurshid
"Bradley was very helpful and gave the quote for insurance policy right away. Also coordinated with the title company for smooth transaction. Very happy with the service provided"
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Amanda Jennings

May 23, 2024

5  out of  5 rating by Amanda Jennings
"Christina was efficient and helpful and has amazing customer focus. I am so glad I found this agency."
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Collin

May 21, 2024

5  out of  5 rating by Collin
"We have been working with John for almost 20 years and could not be happier with his service. Although I have shopped around a few times, no one can match John's exceptional service and competitive prices."
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Alex Ellul

May 9, 2024

5  out of  5 rating by Alex Ellul
"Christina was very knowledgeable, kind, flexible, and easy to get ahold of. She found my family the best rates after my former insurance company doubled our prices. Christina made the experience to new insurance easy to understand and easy to complete. I would highly recommend the John Avery State Farm Agency in Ann Arbor and working with Christina."
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heaven gunter

May 9, 2024

5  out of  5 rating by heaven gunter
"super sweet and super helpful! got our rate down by sooo much and helped me through all the steps! enjoy having her as an agent."
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Jason Ziadeh

May 7, 2024

5  out of  5 rating by Jason Ziadeh
"Christina is so helpful and prompt!"
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Laura Wallace

April 30, 2024

5  out of  5 rating by Laura Wallace
"I am writing this review not because I saved a boatload of money by switching to State Farm, because I didnt. I'm not switching. But I am writing this review to recognize an outstanding Sales Rep - Brad Williams. I wanted an estimate on condo and auto insurance and he replied to me, and then my life went a bit crazy and I ended up putting him off time and time again. Brad never let this deter him, he remembered to check in with me over and over and over again, and when we finally did get down to brass tacks and he was unable to save me money, he was polite and understanding anyway. I can only imagine that if I did switch to State Farm thru Brad, and ever needed any assistance with a claim, etc., he would also go above and beyond for you as well. It is unusual in this world to find someone so dedicated and intent on meeting customer needs!"
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CSPD LLC

April 29, 2024

5  out of  5 rating by CSPD LLC
"Benjamin was polite and courteous. Very knowledgeable but most of all trustworthy about the information I inquired about. I would recommend him with five stars any day of the week. Thank you for the positive experience."
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leonardo bonilla

April 28, 2024

5  out of  5 rating by leonardo bonilla
"Christina was extremely helpful, knowledgeable and gave me the best rate possible for my vehicle, I can 100% recommend John Avery State Farm insurance!"
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Elijah Davis

April 19, 2024

5  out of  5 rating by Elijah Davis
"Brad was awesome!!"