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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Smith

October 31, 2025

5  out of  5
rating by Joseph Smith
"I had a useful call with Ryan yesterday. We identified a policy that should have been canceled after my recent move and identified a need for us to provide copies of our recently acquired permanent MI driver licenses as documentation for our insurance."
We responded:
"Joe, thank you for the 5 star review! Glad Ryan was able to help get your policies updated as needed - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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carol weaver

October 27, 2025

5  out of  5
rating by carol weaver
"Ryan was delightful to speak with. He handled my request quickly. Definitely an asset for John Avery State Farm."
We responded:
"Carol, thanks for the 5 star review! We aim to be quick and make insurance easy. Thanks for the feedback on Ryan, great to hear from you - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Susan Wonch

October 23, 2025

5  out of  5
rating by Susan Wonch
"Ryan was very helpful and professional, answered all my questions and he's sending us our cards for our auto insurance, Thank you"
We responded:
"Susan, thanks for the 5 star review! We strive to make auto insurance easy. Thanks for the opportunity to provide you with personal and professional risk management services - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Stephanie Groneman

October 23, 2025

5  out of  5
rating by Stephanie Groneman
"Great experience! Ryan was very helpful and worked quickly to get me what I needed."
We responded:
"Stephanie, thanks for the 5 star review! Quick and easy is what we strive for - thanks for the feedback - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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J.P. Brandenburg

October 21, 2025

5  out of  5
rating by J.P. Brandenburg
"I’ve been with State Farm since the 1990s and this office since 2029. Prompt, reliable service as always. Ryan Waddell is great to work with and set up my new policy quickly and efficiently. I like that he made sure I had a copy of all documents while I was still on the phone with him."
We responded:
"JP...thanks for the 5 star review! Response was delayed b/c of the 2029 (s/b 2019) reference :) Was checking for some possible Back to the Future references :) Thanks for the feedback on the prompt, reliable service! - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Mat Reingold

October 13, 2025

5  out of  5
rating by Mat Reingold
"Ryan did a great job, quickly taking care of adding a vehicle to our insurance policy today. Thank you!"
We responded:
"Mat, thanks for the 5 star review! We work hard to make your insurance experience quick and easy. Thanks for sharing that Ryan made adding auto insurance easy for you - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Haze Lee

October 7, 2025

5  out of  5
rating by Haze Lee
"Ryan was very helpful and I appreciate it very much. Very personable"
We responded:
"Haze, thanks for the 5 star review! Great to hear you got a great price! We like to be personable and easy to work with, too. - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Melissa Johnson

September 22, 2025

5  out of  5
rating by Melissa Johnson
"I have been using John Avery State Farm for over 20 years and they are just as helpful today as they were 20 years ago. Stephanie was great to work with and made sure she followed up every step of the way with me during my questions I had on my life insurance policy!"
We responded:
"Melissa, thank you for the 5 star review! Where did the last 20 years go?!? Thank you for the kind words - appreciate you and the trust in us for the last 20 plus years - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Robyn R

September 16, 2025

5  out of  5
rating by Robyn R
"Ryan was very helpful and followed through!"
We responded:
"Robyn, thanks for the 5 star review. We always strive to be helpful and make the insurance process easy. Appreciate you sharing - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Kim

September 13, 2025

5  out of  5
rating by Kim
"Very Professional. Took extra steps to save me money"
We responded:
"Kim, thank you for the 5 star review! Glad we were able to save you money - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Dana Harper

September 10, 2025

5  out of  5
rating by Dana Harper
"Ryan and all the other agents are great to talk with. They help me out with whatever I need. Thank you all so much"
We responded:
"Dana, thank you for the 5 star review! We are here to help. Thank you for your feedback - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Joyce Johnson

August 28, 2025

5  out of  5
rating by Joyce Johnson
"My experience was one of excellence . Above and beyond is excellence. This gentleman superseded expectation . Thank you for your courtesy , patience and efficiency...."
We responded:
"Joyce, thank you for the 5 star review! Appreciate the opportunity to provide you with personal and professional risk management services - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Ricky Charles

August 28, 2025

5  out of  5
rating by Ricky Charles
"Car insurance state farm is awesome people two have on your side awesome to work with they are on state Street in Ann arbor Michigan they will do everything they can two help you"
We responded:
"Ricky, thanks for the 5 star review! Glad to hear State Farm was able to help you get a great price on your car insurance! - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Gloria Chatman

August 27, 2025

5  out of  5
rating by Gloria Chatman
"I spoke with Ryan today and he was very helpful. Thanks Ryan for all you do."
We responded:
"Hey Gloria, thanks for the 5 star review and feedback on Ryan. Have a great rest of 2025 and beyond! - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Lisa B MOISAN

August 27, 2025

5  out of  5
rating by Lisa B MOISAN
"Ryan was awesome! He answered my questions knowledge and patience. 5 ⭐️"
We responded:
"Lisa, thank you for the 5 star review! Hope all is well with you. Good to hear Ryan ws able to assist with your auto insurance questions - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Alexandria Whitehill

August 25, 2025

5  out of  5
rating by Alexandria Whitehill
"Cristo was so fast with editing documents and getting them to me for a mutual customer! This was a HUGE plus to work with someone so efficient. Saved the member and me SO much time!"
We responded:
"Alexandria, thank you for the 5 star review! Thanks for the feedback and good to hear we were able to get our mutual customer taken care of so fast. - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Nicole Calloway

August 22, 2025

5  out of  5
rating by Nicole Calloway
"Cristo B. Is great and handled my issue with care. I am thankful for his help."
We responded:
"Nicole, thank you for the 5 star review! Love that Cristo was able to take care of your issue. We are thankful for your business! - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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James Hunt

August 18, 2025

5  out of  5
rating by James Hunt
"I added motorcycle insurance to my existing policy."
We responded:
"James, thanks for the 5 star review! Enjoy the new motorcycle! - John Avery State Farm, offices in Ann Arbor and Chelsea"
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Linda Meadows

August 11, 2025

5  out of  5
rating by Linda Meadows
"Ryan with John Avery State Farm office was super helpful and approachable with answering my questions about my home owners policy. Thank you Ryan!"
We responded:
"Hey Linda, thanks for the 5 star review and the positive feedback. Glad Ryan was able to help with your homeowners insurance. It is almost football season - Go Blue! - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Ali Shreim

August 7, 2025

5  out of  5
rating by Ali Shreim
"Ryan was great and helpful thank you so much!"
We responded:
"Ali, thank you for the 5 star review! - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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E W

July 29, 2025

5  out of  5
rating by E W
"I walked in without an appointment and Ryan quickly and graciously helped me clear up an issue. Thank you so much! StateFarm is the best!"
We responded:
"E W, thanks for the 5 Star review! Glad Ryan was able to resolve your issue. For future, as a reminder, the office closes for lunch from 1:00-2:00 daily and my team works virtually on Fridays - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Samuel Meador

July 17, 2025

5  out of  5
rating by Samuel Meador
"Ryan W was very professional and friendly. He whent out of his way to help me with the issue I was having all while being friendly and conversational."
We responded:
"Samuel, thank you for the 5 star review! Appreciate the positive feedback on Ryan - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Amy Hetzler

July 15, 2025

5  out of  5
rating by Amy Hetzler
"Ryan was helpful in updating my home replacement value for homeowners insurance premium calculations."
We responded:
"Amy, Thank you for the 5 Stwr review! With building inflation, it is extremely important to make sure the estimated replacement cost is updated on the homeowners insurance. - John Avery State Farm, with offices in Ann Arbor and Chelsea."
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Red Bird

July 10, 2025

5  out of  5
rating by Red Bird
"I love this State Farm . They always are helpful and take time to listen and make you feel heard. I recently rent through a fire and lost everything. It was a long process but this state farm made everything easier. Lots of back and forth with info always open communication. In the end everything was handled . I'm very thankful for the help ."
We responded:
"Jeff - Thank you for the 5 star review! I am so glad to hear the renters claim went well and you are ok. As the agency owner, I really appreciate the kind words and positive feedback. I appreciate your business and look forward to serving you for years to come..."
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Bill Darwin 2

July 7, 2025

5  out of  5
rating by Bill Darwin 2
"Ryan with John Avery-State Farm Insurance is great to work with, went above and beyond to help me out. Thank you Ryan! Bill Darwin"
We responded:
"Bill, thank you for the 5 star review! Appreciate hearing Ryan went above and beyond to help you out. - John Avery State alarm, with offices in Ann Arbor and Chelsea"